Got questions?
Frequently asked questions
Everything you need to know before you order.
What's the mug made of?
High-quality lead-free white ceramic with a glossy glaze. The print is applied via sublimation, which fuses the ink into the surface — it won't peel, crack, or scratch off with normal use.
Is it microwave and dishwasher safe?
Yes to both. The mug is microwave-safe for warming drinks, and dishwasher-safe (top rack recommended). For maximum print longevity, hand-washing keeps the colors looking newest, but it'll hold up fine in the dishwasher too.
What size is the mug?
Standard size is 11oz (325ml) — a comfortable hand-fillable mug for coffee, tea, or hot cocoa. If a larger 15oz size is available, you'll see it in the size selector above.
Will the design fade over time?
No. Our designs are sublimation-printed at high temperatures, which fuses the ink directly into the ceramic surface. They stay vibrant through years of daily use and dishwasher cycles.
How long does shipping take?
Free standard shipping (5–7 business days) on orders over $35 within the US. Express shipping (2–3 business days) is available at checkout. International shipping ranges from 7–14 business days.
What's your return policy?
30-day money-back guarantee. If your mug arrives damaged or you're not happy with it, contact us for a full refund or replacement — no questions asked.
Still have questions? We're happy to help.
Contact us